Service Delivery, Shipping and Exchange Policy

Last updated: September 3, 2026

MyMarketingPro provides digital advertising and professional marketing services to clients in India and internationally. No physical goods are sold or shipped through this website. Courier delivery, physical returns and product exchanges therefore do not apply.

How services are delivered

Depending on the engagement, delivery may take place through work completed inside the client's advertising, analytics or CRM accounts; email; shared documents or cloud folders; dashboards or project-management tools; online consultations; recorded reviews; creative files; reports; recommendations; landing-page work; or another digital channel agreed in writing.

Delivery timing

The expected start date, milestones and service period are stated in the applicable proposal, accepted order, invoice, statement of work or written agreement.

Unless agreed otherwise, delivery timelines begin after cleared payment and receipt of the access, information, assets and approvals reasonably required to perform the work. Missing access, delayed feedback, account restrictions, platform reviews, billing problems and other client or third-party dependencies may extend the timeline and do not by themselves constitute non-delivery.

Business days mean Monday to Friday, excluding applicable public holidays in India, unless the engagement states otherwise. Services are delivered remotely; no customs duty, physical shipping charge or import process applies.

When delivery is complete

A service or milestone may be considered delivered when the agreed work has been emailed, uploaded, presented, made available in a shared system, completed in the relevant account, discussed during a scheduled consultation, or performed during the agreed management period.

For ongoing campaign management, delivery means providing the agreed management work during the service period. A particular advertising result is not a condition of delivery unless it is expressly stated in a signed agreement.

Revisions and delivery concerns

Revisions are limited to those included in the agreed scope. Requests outside that scope may require a new fee, revised timeline or separate order.

If a delivered item materially differs from the agreed scope, email rahul@mymarketingpro.in with the invoice or order number and a description of the issue. MyMarketingPro will review the concern and, where appropriate, correct a confirmed in-scope error within a reasonable time.

Returns, exchanges and cancellations

Because no physical products are supplied, there are no physical returns or product exchanges. Cancellation and refund requests are handled under the Cancellation and Refund Policy and any project-specific written agreement.

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